Hotel Jen - Hong Kong

ex. Traders Hotel, Hong Kong

508 Queen'S Road West, Hong Kong, Chinashow map
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2Guests1room
Highlights
8
FabulousBased on  376 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

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Overview

Situated about 2.4 km from Shopping Area in Hong Kong Island district of Hong Kong, Jen is an innovative-style hotel offering cosy rooms with a panoramic view over Victoria Harbour. The hotel was opened in 1999, renovated in 2008 and is housed in a 28-storey building.

The proximity to Times Square Hong Kong is a perk for the guests staying at Hotel Jen. An ideal setting near an underground station offers good public transport connections.

This elegant property is located right next to parks and a harbour.

Guests can reach MTR Hong Kong train station in a 20-minute walk. A short drive takes guests to Fuoshan airport.

Rooms

Individual climate control, a minibar and a refrigerator are featured in certain rooms. The rooms have a view over the sea. Every room has a bathroom equipped with a bath, a shower and a hairdryer.

Eat & Drink

Hotel Jen features an American breakfast. Guests can savor the culinary delights of seasonal cuisine served at the lobby restaurant. You can enjoy tea, cocktails and coffee offered at the lounge bar. Cafe Malacca is set 50 meters from the hotel.

A buffet breakfast is served at the price of HKD 168 per person per night. 

Relax

A roof-top pool, an outdoor seasonal pool and an indoor swimming pool are also available at the venue. It has fitness classes and a gym area on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at HKD 350 per day.

Year renovated:   2008.  Number of floors:   28.  Number of rooms:   283.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

HKD 350 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Food court

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Rooftop pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Free American breakfast
  • Continental breakfast
  • Restaurant buffet
  • Food court
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool

Room view

  • Sea view
  • City view
  • Harbor view
  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:30FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedFREEAll children7 - 12 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hui Oi Chow Science BuildingHui Oi Chow Science Building1400 ft
Catholic BethanieCatholic Bethanie1700 ft
Lung Fu Shan Country ParkLung Fu Shan Country Park3000 ft
Sun Yat Sen Memorial ParkSun Yat Sen Memorial Park3300 ft
University Museum and Art Gallery The University of Hong KongUniversity Museum and Art Gallery The University of Hong Kong1400 ft
MTR HKU StationMTR HKU Station1000 ft
Sai Ying Pun StationSai Ying Pun Station2300 ft
MTR Kennedy Town StationMTR Kennedy Town Station2700 ft
The University of Hong KongThe University of Hong Kong1000 ft
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Cafe MalaccaCafe Malacca100 ftLevel 2, Traders Hotel, 508 Queen's Road West, Western District
MXMX700 ftShop G76-G78 & G84-G88, G/F, Chong Yip Centre, 402-404 Des Voeux Road West, Western District
Victoria Harbour RestaurantVictoria Harbour Restaurant700 ftShop 243, 2/F, The Westwood, 8 Belcher's Street, Western District
Tak Kee Chiu Chou RestaurantTak Kee Chiu Chou Restaurant900 ftG/F, 535 Queen's Road West, Sai Wan
Amy's KitchenAmy's Kitchen1100 ftG/F, 352 Des Voeux Road West, Sai Ying Pun
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MTR Hong Kong StationMTR Hong Kong Station1.4 mi
MTR Central StationMTR Central Station1.6 mi
Peak Tram StationPeak Tram Station1.6 mi
MTR Tsim Sha Tsui StationMTR Tsim Sha Tsui Station2.5 mi
Hong Kong Convention and Exhibition CentreHong Kong Convention and Exhibition Centre2.4 mi
Pacific PlacePacific Place2.0 mi
Times Square Hong KongTimes Square Hong Kong3.0 mi
Zoological and Botanical GardensZoological and Botanical Gardens1.4 mi
Hongkong ParkHongkong Park1.8 mi
Man Mo TempleMan Mo Temple5200 ft124-126 Hollywood Road Sheung Wan
Hong Kong Macau Ferry TerminalHong Kong Macau Ferry Terminal1.1 miShun Tak Centre 200 Connaught Road Central, Sheung Wan
SohoSoho1.1 miSouth of Hollywood Road
Victoria Peak (The Peak)Victoria Peak (The Peak)1.4 mi1 Lugard Rd
The CenterThe Center1.2 mi99 Queens Road Central
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Getting around
Airports
Fuoshan (FUO)87.4 mi
Train
MTR Hong Kong Station1.5 mi
Underground
MTR HKU Station1400 ft
Sai Ying Pun Station2700 ft
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Reviews
7.8
FabulousBased on  376  reviews
  • 8.2
    Fabulous

    Loved th sky lounge

  • 10.0
    Exclusive

    Nearly perfect hotel for me. - Internet access good working, free of charge. Desk in the room, good lightening. - Standard room is rather small but appropriate and accommodate furnished. - Efficient shuttle bus from the Hotel. - Super breakfast-buffet. - ... place of location – quiet

    I felt fine except: My room in the non-smoking-floor is not acceptable for non smoking people. The room has more pollution and smoke and stink than each oder smoking compartment. Bad working venting system. The wellcome-assistenet ignored shrugging my objection „It semlls smoky“, when I entered in the room. Unreasonable for non smoking people. What a pity for the well-tended Hotel Jen.

  • 9.2
    Superb

    The rooms are pretty spacious (by HK's standards)! And the location is good in that at least it's on hk island and near to the tram (which can then bring you to most parts of downtown for a mere hkd2.3)! The room is clean and bed is very comfortable too. All in all, I'm highly satisfied with the hotel!

  • 5.8
    Guest rating

    friendly staff.

    very samll bed for a double room.

  • 10.0
    Exclusive

    Stylish hotel with excellent facilities and very friendly and helpful staff. The Traders Club Lounge is especially recommended.

  • 6.6
    Good

    Good value, poor location. Hotel Jen provides what you'd expect for it's price range. I felt it to be a good value. The main caveat: the distance from the nearest subway station, Shang Heun. there are three ways to get to the subway: hotel shuttle bus (infrequent and stops at 8pm), taxi, or bus (line 10 and many other lines. One block north of the hotel). Taking the double decker bus or a tram was so easy. I'm surprised the hotel doesn't encourage more people to try it.

  • 7.4
    Very good

    Friendly helpful staff, and the happy hour.

  • 9.2
    Superb

    The comfort and cleaniness of the room...

  • 9.6
    Exclusive

    Convenience. Quietness. Friendly staff. Good breakfast. The staff in the Traders Lounge were very competent and friendly, especially a woman called Cherry.

    Food in Traders Lounge in the evening was ordinary. The sandwiches were awful! As one of our party could not use the escalator it was a nuiscance having to find staff to allow us to use the lift.

  • 7.0
    Very good

    Clean rooms and good service.

    Location not near to mtr station

  • 5.0
    Guest rating

    Was expecting typical Traders quality at the Hong Kong hotel but did not find it. The location was ok but best was the shuttle service provided by the hk hotel this was good.

    Breakfast was terrible,unlike our experience in kl and Singspore the hk hotel was terrible selection, service quality was poor we had to beg for another cup of coffee and they took their time bringing it. Room was minimalist and extremely small, most Traders have decent furnishings HK hotel was terrible! Would not recommend HK hotel to anyone, I would recommend KL and Singapore!

  • 8.2
    Fabulous

    I was really able to stay camfortable at Trader Hotel. the Hotel is so clean and good atmosphere. smell is so nice!!! thank you so much!

  • 5.8
    Guest rating

    Even though there was a good bus shuttle service, we didn't particularly like the location. We would have preferred to be more central. To be honest, we were given the name of a hotel that was recommended to us and I believe we booked Traders mistakenly thinking the hotel suggested had changed its name to Traders as every time I put the name of the recommended hotel (Jens) in the Internet Booking Site, your hotel came up.

  • 6.6
    Good

    Location and view from our room

    Payable Wi-Fi and dampness

  • 7.0
    Very good

    We stayed seven nights, in a suite with view of the sea. The quality of the room was excellent. So was the quality of the breakfast room/business center on floor 28. The view of the harbour from both is impressive. The entire hotel feels good. The service was above average, everywhere. Friendly, helpful staff. We enjoyed our stay.

    We had one truly very bad, perfectly unacceptable experience on departure. The location of the hotel in relation to the center of Hong Kong island and to MRT is problematic. We had a very early flight out of Hong Kong, had arranged for a wake up call at 05:00 am. and wanted to be on the way from the hotel at 05:30 am., by taxi or hotel shuttle to the Airport Express at Central Hong Kong. I contacted the front desk the night before, asking that a taxi or a hotel shuttle be ordered for 05:30 am., at my expense. I was told that this time was too early for the hotel shuttle, but that there were plenty of taxis in the street. No need to worry or make pre-arrangements. We arrived on the pavement in front of the hotel at 05:30 am., accompanied by a hotel employee. We stood there, on a cold, windy, dusty morning, in the open, for 45 minutes while the hotel employee was trying to hail a taxi. There were none. We were thoroughly frozen through when we finally sat in the taxi, and we almost missed our plane. Completely unacceptable. The hotel must make secure arrangements for an early departure, if a guests requests such. To place guests into the street for good luck is simply terrible, terrible, terrible. Inexcusable.

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Highlights
8
FabulousBased on  376 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in China

Use Badge
Good to know
Check-infrom 14:00-23:30FREECheck-out06:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 6 yearsExisting beddingFREEExtra bedFREEAll children7 - 12 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Fuoshan (FUO)87.4 mi
Train
MTR Hong Kong Station1.5 mi
Underground
MTR HKU Station1400 ft
Sai Ying Pun Station2700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
Cities nearby