7.8
Very good395 reviews

Jen Hong Kong By Shangri-La

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1 room2 Guests
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

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Address
508 Queen'S Road West, Hong Kong, China
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Overview

Situated amidst restaurants and bars, within 0.9 miles away from SoHo, Jen Hong Kong By Shangri-La comprises 283 rooms. The 4-star hotel is set in Hong Kong Island district and features an à la carte restaurant.

Location

Guests can get to Hong Kong city center, which is 3.2 miles away.

Shek Tong Tsui bus station can be reached within 500 feet and the closest subway station HKU is set 800 feet away from the hotel. It is located 0.5 miles from Hong Kong H K Heliport airport.

Rooms

Also, there are ironing facilities as well as a safe provided. The en suite bathrooms have a bath and showers. Also, some rooms feature panoramic views over the city. In addition, a 50 m² club suite comprises a separate living area and accommodates up to 2.

Eat & Drink

The menu of Malacca restaurant offers a wide variety of Singaporean dishes.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at HKD 350 per day.

The hotel staff speaks English, Japanese, Chinese, Korean.

Year renovated:   2008.  Number of floors:   28.  Number of rooms:   283.

Former name: Traders Hotel, Hong Kong

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Facilities
Most popular facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

HKD 350 per day

Baggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness studio

Swimming pool

Seasonal outdoor pool

General

  • Free Wi-Fi
  • Parking
  • Baggage storage
  • 24-hour services
  • Food/ Drinks
  • Shuttle
  • Fitness/ Gym
  • Swimming pool

Sports & Fitness

  • Fitness center
  • Fitness studio

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Limousine service
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Pool with view

Room view

  • Sea view
  • City view
  • Mountain view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:30FREECheck-outfrom 06:00-12:00FREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
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Rooms and availability

Club King Suite
  • Bed options:
    1 King-size bed
  • Max:
    3 persons
room details
Elegant Twin Room
  • Bed options:
    2 Single beds
  • Max:
    2 persons
room details
Club Queen Room
  • Bed options:
    1 Queen-size bed2 Single beds
  • Max:
    3 persons
  • Harbour view
  • Free Wi-Fi
  • Shower
  • Private bathroom
  • Non-smoking
room details
Show 2 more room typesLess
Location
508 Queen'S Road West, Hong Kong, China
  • City landmarks
  • Nearby
  • Restaurants
Gallery
University Museum and Art Gallery The University of Hong Kong
1700 ft
Shopping Area
The Westwood
1300 ft
Restaurant
Treasure Lake Seafood Restaurant
200 ft
Restaurant
No Milkshake No Life
400 ft
Restaurant
Hey Hey Kitchen
300 ft
Restaurant
Cellar Door Wine & Tapas Bar
500 ft
Restaurant
Artisan room
700 ft
Restaurant
Jiang's Hunan chef
600 ft
Restaurant
Meeting Point Restaurant & Bar
500 ft
Restaurant
The Big Bite Flame Grill
900 ft
Restaurant
Teakha
1100 ft
Getting around
City Center
Hong Kong 3.2 mi
Airports
Hong Kong H K Heliport (HHP) 8.0 mi
Huizhou Pingtan (HUZ) 88.9 mi
Train
MTR Hong Kong Station 1.5 mi
Metro stations
HKU1000 ft
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Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.8
Very good395 reviews
Location6.4
Rooms8.6
Service7.4
Dining5.0
  • 8.2
    Great

    We had a perfect stay. The lounge bar was available on the premises. Room was very clean. Free bus was offered too. We would definitely visit it again on our next trip to Hong Kong.

    Steve United Kingdom, 
  • 7.2
    Very good

    We greatly enjoyed it, it was GOAT! Jen was a superior hotel for us. Hong Kong Island district was worth exploring. The front desk stuff was truly lovely. The magnificent view of the city.

    Henry United Kingdom, 
  • 8.0
    Great

    The view of the mountain from the room. The hotel was in a living area. The staff was loyal and we have no reason to complain. Easy access to lo pan temple...

    Stephen Australia, 
  • 9.2
    Perfect

    The hotel has a great location right next to a subway station. We had a great room with a view of the sea. The pool on the roof is also very nice.

    United States of America, 
  • 8.2
    Great

    Loved th sky lounge

    United States of America, 
  • 10.0
    Perfect

    Nearly perfect hotel for me. - Internet access good working, free of charge. Desk in the room, good lightening. - Standard room is rather small but appropriate and accommodate furnished. - Efficient shuttle bus from the Hotel. - Super breakfast-buffet. - ... place of location – quiet

    I felt fine except: My room in the non-smoking-floor is not acceptable for non smoking people. The room has more pollution and smoke and stink than each oder smoking compartment. Bad working venting system. The wellcome-assistenet ignored shrugging my objection „It semlls smoky“, when I entered in the room. Unreasonable for non smoking people. What a pity for the well-tended Hotel Jen.

    United States of America, 
  • 9.2
    Perfect

    The rooms are pretty spacious (by HK's standards)! And the location is good in that at least it's on hk island and near to the tram (which can then bring you to most parts of downtown for a mere hkd2.3)! The room is clean and bed is very comfortable too. All in all, I'm highly satisfied with the hotel!

    United States of America, 
  • 5.8
    Guest rating

    friendly staff.

    very samll bed for a double room.

    United States of America, 
  • 10.0
    Perfect

    Stylish hotel with excellent facilities and very friendly and helpful staff. The Traders Club Lounge is especially recommended.

    United States of America, 
  • 6.6
    Nice

    Good value, poor location. Hotel Jen provides what you'd expect for it's price range. I felt it to be a good value. The main caveat: the distance from the nearest subway station, Shang Heun. there are three ways to get to the subway: hotel shuttle bus (infrequent and stops at 8pm), taxi, or bus (line 10 and many other lines. One block north of the hotel). Taking the double decker bus or a tram was so easy. I'm surprised the hotel doesn't encourage more people to try it.

    United States of America, 
  • 7.4
    Very good

    Friendly helpful staff, and the happy hour.

    United States of America, 
  • 9.2
    Perfect

    The comfort and cleaniness of the room...

    United States of America, 
  • 9.6
    Perfect

    Convenience. Quietness. Friendly staff. Good breakfast. The staff in the Traders Lounge were very competent and friendly, especially a woman called Cherry.

    Food in Traders Lounge in the evening was ordinary. The sandwiches were awful! As one of our party could not use the escalator it was a nuiscance having to find staff to allow us to use the lift.

    United States of America, 
  • 7.0
    Very good

    Clean rooms and good service.

    Location not near to mtr station

    United States of America, 
  • 5.0
    Guest rating

    Was expecting typical Traders quality at the Hong Kong hotel but did not find it. The location was ok but best was the shuttle service provided by the hk hotel this was good.

    Breakfast was terrible,unlike our experience in kl and Singspore the hk hotel was terrible selection, service quality was poor we had to beg for another cup of coffee and they took their time bringing it. Room was minimalist and extremely small, most Traders have decent furnishings HK hotel was terrible! Would not recommend HK hotel to anyone, I would recommend KL and Singapore!

    United States of America, 
Address
508 Queen'S Road West, Hong Kong, China
View map
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:30FREECheck-outfrom 06:00-12:00FREE
Children & extra bedsThere are no cribs provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
City Center
Hong Kong 3.2 mi
Airports
Hong Kong H K Heliport (HHP) 8.0 mi
Huizhou Pingtan (HUZ) 88.9 mi
Train
MTR Hong Kong Station 1.5 mi
Metro stations
HKU1000 ft
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
Check-in
Select date
Check-out
Select date
1 room2 Guests
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.