Hotel Jen - Hong Kong

Loved th sky lounge

Nearly perfect hotel for me. - Internet access good working, free of charge. Desk in the room, good lightening. - Standard room is rather small but appropriate and accommodate furnished. - Efficient shuttle bus from the Hotel. - Super breakfast-buffet. - ... place of location – quiet

I felt fine except: My room in the non-smoking-floor is not acceptable for non smoking people. The room has more pollution and smoke and stink than each oder smoking compartment. Bad working venting system. The wellcome-assistenet ignored shrugging my objection „It semlls smoky“, when I entered in the room. Unreasonable for non smoking people. What a pity for the well-tended Hotel Jen.

The rooms are pretty spacious (by HK's standards)! And the location is good in that at least it's on hk island and near to the tram (which can then bring you to most parts of downtown for a mere hkd2.3)! The room is clean and bed is very comfortable too. All in all, I'm highly satisfied with the hotel!

friendly staff.

very samll bed for a double room.

Stylish hotel with excellent facilities and very friendly and helpful staff. The Traders Club Lounge is especially recommended.

Good value, poor location. Hotel Jen provides what you'd expect for it's price range. I felt it to be a good value. The main caveat: the distance from the nearest subway station, Shang Heun. there are three ways to get to the subway: hotel shuttle bus (infrequent and stops at 8pm), taxi, or bus (line 10 and many other lines. One block north of the hotel). Taking the double decker bus or a tram was so easy. I'm surprised the hotel doesn't encourage more people to try it.

Friendly helpful staff, and the happy hour.

The comfort and cleaniness of the room...

Convenience. Quietness. Friendly staff. Good breakfast. The staff in the Traders Lounge were very competent and friendly, especially a woman called Cherry.

Food in Traders Lounge in the evening was ordinary. The sandwiches were awful! As one of our party could not use the escalator it was a nuiscance having to find staff to allow us to use the lift.

Clean rooms and good service.

Location not near to mtr station

Was expecting typical Traders quality at the Hong Kong hotel but did not find it. The location was ok but best was the shuttle service provided by the hk hotel this was good.

Breakfast was terrible,unlike our experience in kl and Singspore the hk hotel was terrible selection, service quality was poor we had to beg for another cup of coffee and they took their time bringing it. Room was minimalist and extremely small, most Traders have decent furnishings HK hotel was terrible! Would not recommend HK hotel to anyone, I would recommend KL and Singapore!

I was really able to stay camfortable at Trader Hotel. the Hotel is so clean and good atmosphere. smell is so nice!!! thank you so much!

Even though there was a good bus shuttle service, we didn't particularly like the location. We would have preferred to be more central. To be honest, we were given the name of a hotel that was recommended to us and I believe we booked Traders mistakenly thinking the hotel suggested had changed its name to Traders as every time I put the name of the recommended hotel (Jens) in the Internet Booking Site, your hotel came up.

Location and view from our room

Payable Wi-Fi and dampness

We stayed seven nights, in a suite with view of the sea. The quality of the room was excellent. So was the quality of the breakfast room/business center on floor 28. The view of the harbour from both is impressive. The entire hotel feels good. The service was above average, everywhere. Friendly, helpful staff. We enjoyed our stay.

We had one truly very bad, perfectly unacceptable experience on departure. The location of the hotel in relation to the center of Hong Kong island and to MRT is problematic. We had a very early flight out of Hong Kong, had arranged for a wake up call at 05:00 am. and wanted to be on the way from the hotel at 05:30 am., by taxi or hotel shuttle to the Airport Express at Central Hong Kong. I contacted the front desk the night before, asking that a taxi or a hotel shuttle be ordered for 05:30 am., at my expense. I was told that this time was too early for the hotel shuttle, but that there were plenty of taxis in the street. No need to worry or make pre-arrangements. We arrived on the pavement in front of the hotel at 05:30 am., accompanied by a hotel employee. We stood there, on a cold, windy, dusty morning, in the open, for 45 minutes while the hotel employee was trying to hail a taxi. There were none. We were thoroughly frozen through when we finally sat in the taxi, and we almost missed our plane. Completely unacceptable. The hotel must make secure arrangements for an early departure, if a guests requests such. To place guests into the street for good luck is simply terrible, terrible, terrible. Inexcusable.